What should I do if the product I received is damaged? What should I do if my product is lost?

 Please accept my apology if this really happens to you.

    If your package is damaged: Our warehouse has complete packaging. During transportation, we will try our best to avoid damage and loss caused by transportation. Of course, if you provide photos of damaged goods, we are willing to give you the full amount in return. To refund or re-send the goods for you, please contact us and attach pictures within three days after confirming receipt.

    If your package is lost: When you observe that your package logistics information has not been updated for a long time, please inform us in time. We will also monitor the logistics of your package in real time. After confirming that the package is lost, please contact us within 24 hours. Will be reissued or refunded according to your needs.

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